Delivery & Returns Policy

“People who say they sleep like a baby usually don’t have one.”            Leo J. Burke

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Delivery Information

All of our cakes, baskets and other gifts are assembled only once they have been ordered.  As such, we will ensure that any gifts ordered before 10am will be sent on the day of ordering with next day delivery.  Orders received by 2pm will be ready to be sent out the next working day.  Otherwise, we will ensure that orders are dispatched within 48 hours.  We deliver to the Dublin maternity hospitals in person.  We cannot be responsible for delays outside of our control owing to postal delays, strikes, or delays due to misinformation relating to the shipping address.

Our delivery rates are for deliveries within the Republic and Northern Ireland.  All orders that are processed apply the delivery charges as below.  If you choose to place your order for an international delivery we reserve the right to invoice you separately for additional shipping charges should they apply.  We will send the item once payment has been received.  For international deliveries please contact us for delivery charges and estimated delivery times. 

Please note there is no delivery available on Saturday, Sunday or Bank Holidays.

***Maternity Hospital Delivery available in Dublin Only*** We are happy to deliver to the following maternity hospitals within 24 hours of your order and will try and facilitate same day delivery if orders are placed before 12pm noon. 

  • Holles Street (NMH)                                          €  The Coombe

  • The Rotunda                                                       €  Mount Carmel

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Returns Policy

If items are received in damaged condition due to shipping, please contact us within 5 days of receiving the item. We will provide you with a return authorisation code for exchanging the item. Returns will not be accepted without a return authorisation code. Your replacement item will be sent out to you immediately once we receive the damaged item.

We take great care to ensure that your items is packaged securely for delivery.  However, if any unused item fails to meet your expectations Baby Bouquets by Bluca:
* Are happy to accept any items returned within 7 days, from date of delivery.
* Returned items may be either exchanged or refunded.
* A full refund will be applied after we have received the retuned item(s) in question.
* Shipping costs for sending items out are non-refundable.
* Return postage is the responsibility of the buyer.
* Baby Bouquets by Bluca will not charge shipping costs again for replacement of damaged items.

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Product Exchange or Substitution

If an 'ingredient' becomes unavailable, it may be replaced by an alternative item of equal or greater value.  You will be notified on the day that your goods have been dispatched via e-mail if this is how you placed your order or by phone if you called in your order.

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Delivery Charges

  • € 00.01 - € 9.99 = € 3.50

  • € 10.00 - € 34.99 = € 5.00

  • € 35.00 - € 49.99 = € 10.00

  • € 50.00 - € 99.99 = € 12.00

  • € 100.00 and up  = € 15.00

Additional Shipping Costs for International Deliveries...click here

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If you have any questions about our delivery and returns terms and conditions please contact us.

 

 

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